1. Online Privacy Statement for Chronic Disorders Network Core ( is owned and operated by KMO Public Health Consulting Inc. ("KMO"). KMO recognizes the importance of protecting the privacy of your personal information. You have a right to know the types of information collected at the webportal and how and why we collect and use it. You also have a right to choose whether or not you wish to provide us with this personal information or have it collected.

Please read this Privacy Statement carefully so that you will understand how your personal information will be treated as you make use of our site. By using the site, you agree to the terms of this Privacy Statement.

The range of services we offer may expand or change. In the future, we may make changes to our privacy policy. We will notify you of any substantial changes and obtain your consent to any significant new uses of your personal information if it was collected from you prior to such a change in this policy. We recommend that you check this posted Privacy Statement regularly to ensure that you have viewed the most recent version. If you do not agree to the terms of this Privacy Statement or any revised statement, please do not enter any information, and exit the site immediately.

2. What information is collected at the webportal

We collect the following information from users of the webportal:

a. Patient/Caregiver:

i. We will only ask you to create a username. We do not collect any other personal information about you, except as set out below.

ii. We may collect information when you respond to requests for feedback and other opportunities to provide comment on services offered on;

iii. From time to time we may collect information you voluntarily provide through the Survey section of the webportal, such as information regarding the onset of illness, impact on physical and mental health, general lifestyle, how well the disorder is controlled or treated and the like; and

iv. We collect information that you provide voluntarily, such as your email address when you register and subscribe to features like email alerts and other services offered at

b. All other users:

i. We require information at registration, such as your name, the name of your organization, the type of profession you are in and contact information, including email address, physical address, telephone number;

i. We will collect name and contact information when you are making a payment on We use PayPal and Patreon to facilitate any gifts or payments. Individual payment information (credit card info) is not saved by KMO or CDNC. CDNC does not retain details about your credit card or other payment or banking information, except that we will be advised of the type of transaction you have made, and for what amount.

iii. We will collect information about your usage of the site, the services that you select and the information and reports that you request.

c. All Users:

i. We will create anonymous non-personal computer generated information through the use of cookie technology.

3. Why we collect information at

We collect information at the webportal for the following purposes or one consistent with the following:

  1. to register you as a user;
  2. to create reports about patients with chronic disorders using aggregated data;
  3. to create reports to understand individual and aggregate web usage and activity levels;
  4. to ensure the accountability of users linking or uploading material to our libraries;
  5. to communicate with you:
    1. to confirm that you have successfully registered;
    2. to provide you with information on topics such as updates about the features and contents of the webportal;
    3. to provide you with the opportunity to provide feedback on the webportal and KMO products, services or policies.

You can change your mind at any time about receiving email communication by using the unsubscribe instructions provided with each e-mail with the exception of urgent health alerts. As well, your email preference and address is saved in a part of the webportal called "My Profile". You can also change your email preferences by accessing your profile at any time.

4. Disclosing information

(a) We do not disclose, sell or trade the personal information collected at

(b) If you choose to participate in a Clinical Trial, you may receive communications directly from the party offering the Clinical Trial, and such communications are governed by the privacy policy of the Clinical Trial offer or.

(c) We may share your personal information under authority of a valid legal requirement such as a law, regulation or search warrant. In all other cases, we will ask for your permission before we disclose your personal information.

(d) We may also enter into agreements directly with advertisers and sponsors with whom we share reports, at the aggregate level, that provide information about the number of times their advertisements have been viewed (impressions) and the number of times users click on the advertisement or sponsor details for more information.

(e) We will list the name and profession of Health Care Providers or Researchers who upload a link and general information for an article or report or organization or resource to the Research Article & Report Library or the Organization & Resource Library, in association with that link and general information.

(f) We will list the name and profession of an individual from a Non-Profit Organization or a Government Organization who uploads a link and general information for a report or organization to any Library, in association with that link and general information.

5. Accessing and objecting to the collection, use and disclosure of your personal information

If at any time you wish to update the information you provided during registration, to verify its accuracy, or to opt out of any use of your personal information, you may visit the My Profile section of the webportal and and/or email KMO at Please note that your notification preferences (such as email and mailing address) will apply to transactions only.

If you object to providing us with some personal information, we may not be able to provide you with all of the services that are available, since our ability to notify you of some services will be contingent on us have enough information about you to determine that such services would be applicable or of interest to you.

6. Security

The webportal has physical and technical measures in place to ensure the security of information. Our service provider uses state of the art technology to safeguard your data. Servers reside in Canada in pass code secured rooms that are accessible only to a limited group of authorized personnel. All access to these rooms is tracked through video surveillance. We also use advanced encryption and firewall technology. Although we will make every reasonable effort to protect your personal information from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet.

7. Questions about this policy statement

We will in all cases respect your privacy preferences.

This privacy statement applies only to the webportal. The webportal may contain links to other sites. Once you enter another website, be aware that we are not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit through any link on webporttal or any site that collects personal information from you.

If you have any questions about the online privacy statement, please feel free to e-mail KMO at